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Turn Your Documents into AI-Powered Experts
Create custom AI assistants trained on your content. Clickable citations, usage analytics, and shareable links—perfect for documentation, support, training, and research.
Custom AI Assistants Powered by Your Knowledge Base
Create intelligent AI assistants that answer questions using your own documents, share them with your team or the world via secure links, and track analytics—all without writing a single line of code.
UNIQUE FEATURE: RAG + Public Sharing + Password Protection + Analytics (complete package)
Build a Custom AI Assistant in 3 Steps
1
Upload Knowledge Base
Upload PDFs, docs, or any text files. Your AI assistant will learn from these documents using RAG technology.
2
Configure Behavior
Set custom instructions, choose AI model (GPT-3.5 Turbo or 16k), adjust temperature for creativity control.
3
Share & Track
Generate public links with optional password protection. Track chat statistics, average prompts, and duration.
See It in Action
Customer Support Assistant
Powered by 15 FAQ documents · GPT-3.5 Turbo 16k
Powerful Features Built-In
RAG Technology
Retrieval-Augmented Generation ensures accurate answers based on your uploaded documents, not generic AI responses.
Thread Management
Conversation history with rename, archive, and search. Each thread maintains context for coherent conversations.
Custom Config
Set custom instructions, control creativity (temperature), choose models (GPT-3.5 Turbo / 16k), and fine-tune behavior.
Analytics
Track total chats, average prompts per thread, chat duration, and compare period-over-period performance.
Real-World Use Cases
Customer Support
Upload 100 FAQ documents, create a support assistant, share public link on your website—instant 24/7 customer service powered by AI.
Result: 70% reduction in support tickets
Internal Knowledge Base
Turn your employee handbook into an AI assistant. Share with team, password-protected. Track which topics employees ask about most.
Result: 85% faster information retrieval
Teaching Assistant
Upload course materials, create a teaching assistant bot, share with students. See which concepts need more clarification based on questions.
Result: 3x more student engagement
Advanced Configuration
Why Mazetec's AI Assistants Are Unique
| Feature | ChatGPT | SurveyMonkey | Typeform | Mazetec |
|---|---|---|---|---|
| AI Assistants | Yes | No | No | Yes |
| RAG (Document Upload) | Yes | No | No | Yes |
| Public Link Sharing | No | No | No | Yes |
| Password Protection | No | No | No | Yes |
| Usage Analytics | Limited | No | No | Full Analytics |
| Custom Instructions | Yes | No | No | Yes |
The Mazetec Advantage: RAG + Public Sharing + Password Protection + Analytics—the complete package no competitor offers.
Upload Any Document as Knowledge Source
Drag and drop files here
or click to browse
Customer_FAQ_2025.pdf
Product_Guide.docx
Refund_Policy.txt
Build Your First AI Assistant Today
Transform your knowledge base into an intelligent AI assistant in minutes. No coding required.
Start Free Trial Schedule DemoFree 14-day trial · No credit card required · Full feature access
Try It Live
See an AI Assistant in Action
This assistant knows everything about QPR Gatekeeper training. Ask it anything, and watch it respond with accurate answers and clickable PDF citations.
Trained on 50+ pages of QPR documentation
Every answer includes source citations
Full analytics on questions and usage
No login required • Responds instantly • See citations in action
QPR Training Assistant
Online
Everything You Need in an AI Assistant
Professional features that make your content accessible and trustworthy
Clickable Source Citations
Every answer includes citations that link directly to the source document. Click any citation to open the exact PDF page where the information came from.
Build trust with verifiable answers
Usage Analytics
See exactly how people are using your assistant. Track questions asked, popular topics, response times, and user engagement patterns.
Understand what people really need
Simple Document Upload
Drag and drop your PDFs, Word docs, or text files. The system processes your documents and creates a knowledge base automatically.
Live in minutes, not weeks
Shareable Public Links
Generate unlimited shareable links. Embed on your website, share via email, or post on social media. No login required for users.
Reach anyone, anywhere, instantly
Custom Branding
Add your logo, customize the welcome message, and set suggested prompts. Create an assistant that feels like your brand.
Make it yours, completely
Behavior Controls
Fine-tune how your assistant responds. Adjust creativity, set response formatting, and define assistant personality with system instructions.
Perfect answers, every time
From Documents to AI Assistant in 4 Steps
No technical skills required. If you can upload a file, you can build an AI assistant.
1
Upload Documents
Add your PDFs, Word docs, or text files. The system supports multiple file types and automatically processes them.
2
Customize Behavior
Set your assistant name, upload a logo, write a welcome message, and define how it should respond.
3
Test & Refine
Use the built-in chat playground to test responses. Adjust settings until answers are perfect.
4
Share Everywhere
Generate public links and start sharing. Track usage with analytics dashboard.
Transform How People Access Your Knowledge
Real-world applications across industries
Product Documentation
Instead of: Users digging through 200-page PDFs trying to find answers
You create: An AI assistant that instantly answers product questions with exact page citations
Result: 80% reduction in support tickets, users get answers in seconds instead of minutes
Academic Research
Instead of: Students emailing you the same questions about research papers
You create: An AI assistant trained on your published papers, thesis, and supplemental materials
Result: Students get immediate answers with source citations, you save 10 hours/week
Employee Training
Instead of: New hires drowning in training manuals and policy documents
You create: An onboarding assistant that knows every policy, procedure, and training resource
Result: Faster onboarding, consistent answers, analytics show common knowledge gaps
Customer Support
Instead of: Support team answering the same FAQs repeatedly
You create: A 24/7 support assistant that handles common questions with policy citations
Result: Team focuses on complex issues, customers get instant help anytime
Legal & Compliance
Instead of: Teams searching through legal documents and compliance guides
You create: A compliance assistant that answers policy questions with exact document citations
Result: Accurate answers with audit trail, reduced compliance risk
Healthcare Training
Instead of: Medical staff hunting through protocol manuals during shifts
You create: A protocol assistant with instant access to procedures and guidelines
Result: Faster decisions, improved compliance, cited sources for documentation
Analytics That Show What People Really Want to Know
Every question asked is captured and analyzed. Use these insights to improve your documentation, identify knowledge gaps, and create better content.
Question History
See every question asked, when it was asked, and how the assistant responded
Popular Topics
Identify trending questions and most-requested information
Usage Patterns
Track peak usage times, session length, and conversation depth
Data Export
Export all conversation data for deeper analysis
Assistant Analytics Dashboard
1,247
Total Questions
89%
Satisfaction Rate
2.3 min
Avg Session
Top Questions This Week
Citations That Build Trust
Every answer includes clickable citations that link directly to source documents. Users can verify information instantly, building confidence in your assistant's responses.
Verifiable Answers
Users can fact-check every response against original sources
Educational Value
Citations encourage deeper learning by showing context
Accountability
Every claim is backed by your official documentation
Source Discovery
Users find relevant documents they might have otherwise missed
Assistant Response
The maximum file size for uploads is 100MB. Files larger than this should be compressed or split into smaller segments before uploading.
Sources:
User Guide v2.3.pdf
Page 47 • Section 4.2
Technical Specifications.pdf
Page 12 • Table 3
AI Creator Plan
Build Unlimited AI Assistants
The AI Assistant feature is exclusively available on the AI Creator Plan. Create as many assistants as you need, upload unlimited documents, and get full analytics.
- Unlimited AI assistants
- Unlimited document uploads
- Clickable PDF citations
- Full usage analytics
- Custom branding
- Unlimited public share links
Common Questions
Everything you need to know about AI Assistants
What file types can I upload?
PDFs, Word documents (.doc, .docx), and plain text files (.txt). The system automatically extracts and processes text from these formats.
How many documents can I upload?
Unlimited. Upload as many documents as you need to build a comprehensive knowledge base for your assistant.
How do citations work?
When the AI references information from your documents, it includes a clickable citation showing the document name and page number. Clicking opens the exact PDF page.
Can I update documents after creating an assistant?
Yes! You can add, remove, or replace documents anytime. The assistant's knowledge base updates automatically.
What analytics are available?
Track total questions asked, popular topics, session duration, user satisfaction, peak usage times, and full conversation history. Export all data as CSV.
Can I restrict who accesses my assistant?
Public links are open to anyone. For restricted access, we recommend embedding within a password-protected area of your website or LMS.
How accurate are the responses?
The AI only answers based on your uploaded documents. It won't make up information. If it doesn't know something, it says so. Citations let users verify every answer.
Can I see what questions people are asking?
Absolutely. The analytics dashboard shows every question asked, when it was asked, and what answer was provided. Use this to identify common questions and improve your documentation.
Ready to Turn Your Documents into an AI Expert?
Try the live demo, then upgrade to AI Creator Plan to build your own assistants. Your knowledge, instantly accessible.
Blog
We're always researching new ways to to boost Mazetec's evidence-based platform, grounded in theories from Education, Psychology, and Computer Science and built on state-of-the-art technology designed to compliment and integrate with your existing learning ecosystem.
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